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Anime Ninja Coat Cosplay Costume Kaka Halloween Clothes shi Vest Shirt Pant Headband Set For Kids Adult Plus Size Custom Made

$80.99
Color: Set 2
Size: XS
Source: female Size
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30 Days Easy Return
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Enjoy a 20% OFF discount on orders exceeding $150.00.
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Specification:

Material:     Cotton, Polyester, Woollen, Polyester Wadding, Uniform Cloth, Rayon

Handwork: Professinal and Exquisite Workmanship, Fine Close Stitches

Costume Style: Sportswear, Cosplay, Halloween, Casual Clothes


Package Include: AS option picture

Only vest: 1* Vest

Set1 : 1*T-shirt, 1*Vest, 1* Pants

Set 2:1*T-shirt, 1*Vest, 1* Pants,1*Headband,1*face patch

set 3: 1*T-shirt, 1*Vest, 1* Pants,1*Headband,1*face patch,2*gloves

set 4:1*T-shirt, 1*Vest, 1* Pants,1*Headband,1*face patch,2*gloves, 1*bandage(15m)

Note: The size of face patch and gloves are uniform size. 

It is possible that they are a little big for child size (6T) and some child. Please pay attention on it before ordering.

The size of wig is uniform size. It is suitable for 52-58cm around head.

(As shown in photos)


Pakcage Weight:About  0.4 kg and More


<<<<NOTE>>>> Please offer your custom made measurements or standard size according to the size chart as below through e-mail.

Custom Made Size:       Sex, Weight, A: Height    B: Bust     C: Waist   D: Hip

E: Low-waistlineF: Leg Length          G: Shoulder Width       H: Sleeves Length





1/ For cosplay products, we will send it out within 3 business day after your payment received and cleared if wehave it in stock.

2/ If we have no suitable size costume in stock, we need about 7-12 working days to make it.

3/ For cosplay props, we need about 12 -15 working days to finish it.

4/ All cosplay boots and shoes, we need about 15 working days to finish it.

5/ We can make the outfit for any size, except the special style for very special size making.

We will check andensure the size many times when get it.

6/Please Provide your size and the exact measurements to us if you need a custom size.

7/If you need the items in hurry or you have the deadline, pls contact us about it before bid.

8/When you receive the items,check them carefully,if there is any item lost or do not satisfied you, please contact us.



We will ship this item to USA, UK, AU, by Standard post service with tracking number about 7-12 working days,such as EUB.

We will ship this item to Russia by standard post service with tracking number about 20-30 days, such as XRU, EMS.

We will ship this item to other countries and areas by EMS, HK post, except APO/FPO.

If you need it in hurry , we will use DHL/USPS/UPS/Fedex for fastest shipping tomake sure you will receive early.

Please make sure the shipping address and phone number provided.



We accept payment by Visa, processer ESCROW.
We do not accept COD /Personal cheque or company Cheque.




Please Note: Men made defects are not guaranteed, such as damage after use, water damage and so on.

1/ We accept return non-faulty items accept the custom made size costume. Buyer will pay the return postage.

We will make full refund when we get the return postage. Non faulty return must be subject to a 10% restockingfee.

2/For the custom made costume, we can make it as your actual size. If your costume isn’t suitable by yourwrong size,

we can try our best to help you find the best way to fix it.We can’t accept this returning. Pleasecheck this item soon and,

try on the outfit when you get it. We still look forward to get your email    about the item, including any information.

3/ If you get incorrect or unsuitable items, please send these information to us.

1) Contact us within 3 working days by email or message.

2) Send photos to us about the problems of the item to shown the details. For the custom made item, checkyour actual size again.

If you need it to use in hurry, please tell us at first time.



Customers satisfaction is our priority, please contact us before you leave any neutral or negative feedback.

Customers are responsible for import customs, but we will minimize the risk of paying it.




Contact us for any questions before your paying and when you reading the selling page.

Contact us for details before returning your package to avoid misunderstanding.
We will response any question in 24 hours in business day.
Please check your spam folder if no response from us.






Return and Refund Policies 

  • At bassoandbrooke.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at cs@bassoandbrooke.com you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at bassoandbrooke.com is free, according to the aforementioned conditions, there is no supply charge.

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at cs@bassoandbrooke.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform bassoandbrooke.com  by email, sending your return request to cs@bassoandbrooke.com must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. bassoandbrooke.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at cs@bassoandbrooke.com

 

1. How do I know my size? 

The sizing details for each product are available on the product page. We provide a comprehensive size chart to help you find the perfect fit. If you have any further questions about sizing, don't hesitate to reach out to us at cs@bassoandbrooke.com. Our team will be happy to assist you.

2. How can I place an order on Basso and Brooke? 

Placing an order on Basso and Brooke is simple and convenient. Follow these steps:

  • Browse our website and select the desired items by adding them to your shopping cart.
  • Once you've finished shopping, proceed to the checkout page.
  • Provide your shipping address and payment details to complete the order.

3. What payment methods do you accept? 

Basso and Brooke accepts various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Rest assured that your payment information is handled with the utmost security and privacy.

4. What are the shipping options and delivery times?

Shipping is FREE The estimated delivery date is indicated for each product. Delivery times depend on the handling time and transport time of each product. Handling and transport days refer to business days, excluding weekends and holidays.

5. Can I track my order? 

Yes, you can track your order on Basso and Brooke. Once your order is dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.

6. Do you offer international shipping?

 Yes, Basso and Brookeoffers international shipping to various countries. During the checkout process, you can select your country for shipping, and the applicable shipping fees and estimated delivery times will be displayed.

7. What is your return policy? 

We want you to be completely satisfied with your purchase from Basso and Brooke. If, for any reason, you are not happy with your order, you may return it within 30 days of receiving the package. The item should be unused, in its original condition, and with all tags intact. Please refer to our Returns and Refunds page for detailed instructions on the return process.

8. How do I contact customer support? 

Our customer support team is here to assist you with any inquiries or concerns. You can reach us through the following channels:

  • Email: cs@bassoandbrooke.com
  • Phone✆: +351 926 173 093 (Monday to Friday, 9:00 am - 5:00 pm GMT)
  • Live Chat: Available on our website during business hours.

9. Can I cancel or modify my order after it's been placed? 

We aim to process orders quickly to ensure timely delivery. If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is dispatched, it may not be possible to make changes.

10. Are there any promotions or discounts available? 

Basso and Brooke regularly offers promotions and discounts on various items. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals and special offers.

At Basso and Brooke, we strive to provide exceptional service and top-notch products. If you have any other questions not covered in this FAQ, don't hesitate to get in touch with our customer support team. Happy shopping!