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Beautiful jacket lined quality fabric detail buttons
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It is very beautiful and good quality😍😍🥰🥰I loved it, I recommend to 100% I stay long why I am small but send it to cut when I use it I will upload pictures is beautiful equal to the image😍🥰🥰🥰Fabric. Uy good thick👌
Beautiful ones make a great impression! I recommend taking your number😊
I really liked the fabric is thick, good quality.
Arrived super fast before the expected date and the size super well I ordered it for a 3 year old in size 4 and 5 and if it fits
Did not regret taking size L. I usually wear M, I often take the blouses s. But I love it when jackets and blazers in the shoulders sit comfortably. The quality for this price is not bad. There are as if clues in some places, but this is all fixable. Brilliant effect, as previously written, is present, but in moderation, not very brilliant. In general, I am satisfied with the purchase. Thank you seller!
I’m so blown away by the quality of these! They sparkle like CRAZY! I normally wear a US 8/EU 38 (38.5 in designer shoes) so I always get a 39 on AE. I could’ve gone with a 38 in these because they’re very wide, but they fit well enough to keep and not exchange. Came packaged very well and with extra rhinestones. Smell strongly of glue but just need to air them out. Also came within the estimated delivery time, very fast! The sole is padded and I think they’ll be very comfortable. Super happy with this purchase!
The jacket was delivered very quickly – within 9 days. Overall, I'm satisfied with it. It looks beautiful, just like in the photo. My size is S, but I ordered XS. It fits well, but I could have taken size S, and it would have been even better.
There are some minor issues with lint along the edge of the jacket; it sheds. And in some places, you can see gaps
Winter Women Leggings Solid Warm Leggings Thicken Lambwool Hight Waist Fleece Keep Butt Lift High Stretchy Walking Pants Pocket
avevo già acquistato la L ma veste un po' aderente, la XL è perfetta per girofianchi cm 90 e girovita cm 70
Love these. They’re true to size. I wear a US 8 and I bought a size 39 and they fit perfect. Took around 3 weeks to arrived to southern US. Good quality.
compren dos tallas más de la que usan porque salen demaciado pequeñas
I love love love these nails!! they do not feel cheap. It came a couple days early as well!!
fajne spodnie, ciepłe i dobry materiał jak na Chiny, bardzo szybka dostawa do Polski
Great! Comfortable fit and gorgeous looking! Quick delivery!
El tejido parece ser poliester, es caliente, bueno para invierno el envío fue muy rápido a España, solo días.
Color difference might be caused by different monitors,lights and other factors.Please understand.
Notice
Usually,order comes without shoes box,a pair of shoes.But if you need a box,please contact us to incerse price .The shoes box values US$5.
Buyers&Required
Payment
CUrrentiy,you can pay using Visa,MasterCard,Westsrn Union,Qiwi and bank transfer.
Shipment
1.Shippinp Method,China Post Registered Air Maii,epacket,DHL,EMS
2.Dlivery Time
a.DHLusually takes 3-5 working days(not includig holiday and weekend)
b.EMS usually takes 6-10 working days(not including holiday and weeknd)
c.epacket usually takes 10-15 woring days(not including holiday and weekend)
d.China Post Registered Air Mail
1.7-15 working days to Asia
2.10-30 working days to West Euro,Oceania and Mid-East
3.30-45 working days to South Amerith Americe Africa
RefundandReturn
1.lf there is any any problem with the order,please contact with our Customer Service first.We will try our best to help you.
2.All the items must be retuned in originai condition,otherwise we will refuse to refund.
3.The buyer is responsible for all charred in returning process.
Feedback
1.lf you are satisfied with your order ,please leave us all 5 stars including ltem as Described.Communication and Shipping Speed.
2.if you think we can do better,please contact with our Customer first.We will give you a satisfing answer.
Return and Refund Policies
- At bassoandbrooke.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at cs@bassoandbrooke.com you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at bassoandbrooke.com is free, according to the aforementioned conditions, there is no supply charge.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at cs@bassoandbrooke.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform bassoandbrooke.com by email, sending your return request to cs@bassoandbrooke.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. bassoandbrooke.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at cs@bassoandbrooke.com
1. Hvordan kender jeg min størrelse?
Størrelsesdetaljerne for hvert produkt er tilgængelige på produktsiden. Vi leverer et omfattende størrelsesdiagram, der hjælper dig med at finde den perfekte pasform. Hvis du har yderligere spørgsmål om størrelse, tøv ikke med at nå ud til os på info@bassoandbrooke.com. Vores team hjælper dig gerne.
2. Hvordan kan jeg afgive en ordre på Basso og Brooke?
At placere en ordre på Basso og Brooke er enkel og praktisk. Følg disse trin:
- Gennemse vores websted, og vælg de ønskede varer ved at tilføje dem til din indkøbskurv.
- Når du er færdig med at shoppe, skal du fortsætte til kassen.
- Giv din forsendelsesadresse og betalingsoplysninger for at gennemføre ordren.
3. Hvilke betalingsmetoder accepterer du?
Basso og Brooke Accepterer forskellige betalingsmetoder, herunder kredit-/betalingskort (Visa, MasterCard, American Express), PayPal og andre sikre online betalingsmuligheder. Vær sikker på, at dine betalingsoplysninger håndteres med den største sikkerhed og privatliv.
4. Hvad er forsendelsesmulighederne og leveringstiderne?
Forsendelse er GRATIS De estimerede Leveringsdato er angivet for hvert produkt. Leveringstider afhænger af håndteringstid og transporttid for hvert produkt. Håndtering og transportdage henviser til arbejdsdage, eksklusive weekender og helligdage.
5. Kan jeg spore min ordre?
Ja, du kan spore din ordre Basso og Brooke. Når din ordre er sendt, giver vi dig et sporingsnummer. Du kan bruge dette sporingsnummer til at overvåge status og placering af din pakke, indtil den når dit dørtrin.
6. Tilbyder du international forsendelse?
Ja, Basso og BrookeTilbyder international forsendelse til forskellige lande. Under kassen kan du vælge dit land til forsendelse, og de gældende forsendelsesgebyrer og estimerede leveringstider vises.
7. Hvad er din returpolitik?
Vi vil have dig til at være helt tilfreds med dit køb fra Basso og Brooke. Hvis du af en eller anden grund ikke er tilfreds med din ordre, kan du returnere den inden for 30 dage efter modtagelse af pakken. Varen skal være ubrugt i sin oprindelige tilstand og med alle tags intakte. Se siden Return and Refuss for detaljerede instruktioner om returprocessen.
8. Hvordan kontakter jeg kundesupport?
Vores kundesupportteam er her for at hjælpe dig med eventuelle forespørgsler eller bekymringer. Du kan nå os gennem følgende kanaler:
- E -mail: info@bassoandbrooke.com
- telefon✆: +351 926 173 093 (mandag til fredag, 9:00 - 17:00 GMT)
- Live chat: tilgængelig på vores hjemmeside i åbningstider.
9. Kan jeg annullere eller ændre min ordre, efter at den er placeret?
Vi sigter mod at behandle ordrer hurtigt for at sikre rettidig levering. Hvis du ønsker at annullere eller ændre din ordre, skal du kontakte vores kundesupportteam så hurtigt som muligt. Vi vil gøre vores bedste for at imødekomme din anmodning, men bemærk, at når en ordre er sendt, er det muligvis ikke muligt at foretage ændringer.
10. Er der nogen tilbud eller rabatter til rådighed?
Basso og Brooke tilbyder regelmæssigt kampagner og rabatter på forskellige varer. Sørg for at abonnere på vores nyhedsbrev og følg os på sociale medier for at holde dig opdateret om de seneste tilbud og særlige tilbud.
På Basso og Brooke, vi stræber efter at levere enestående service og førsteklasses produkter. Hvis du har andre spørgsmål, der ikke er dækket af denne FAQ, skal du ikke tøve med at komme i kontakt med vores kundesupportteam. Glad shopping!