Garanteret sikker udtjekning

HOUZHOU Backless Black Dress Women Elegant Back Hollow Out Lace-up Long Sleeve Mesh Patchwork Sexy Slim Ruffle Mini Dress Party

$38.99
$53.75
Color: Black
Size: S
FREE SHIPPING
30 Days Easy Return
SUPPORT 24/7
SECURED PAYMENTS

Garanteret sikker udtjekning

 

size

Waist

Shoulder

Bust

Sleeve

Length

Unit

CM

Inch

CM

Inch

CM

Inch

CM

Inch

CM

Inch

S

64

25.20

31

12.20

78

30.71

66

25.98

76

29.92

M

68

26.77

32

12.60

82

32.28

67

26.38

77

30.31

L

72

28.35

33

12.99

86

33.86

68

26.77

78

30.71

XL

76

29.92

34

13.39

90

35.43

69

27.17

79

31.10

Notes:

Please consult the customer service staff before purchase.Order size is Asian Size , It is smaller than US,UK,AU,EU size.please tell us your height and weight,we will suggest you the correct size.

1,We mainly operate some personality street clothes. please pay attention to our store,I wish you a happy shopping.

2,The real color of the item may be slightly different from the pictures shown on website,caused by many factors such as brightness of your monitor and light brightness,Please allow slight (±3cm)manual measurement deviation for the data.

Unit:CM(1cm=0.394 inch)

3,You may find that someone sells at a lower price than us but they cannot guarantee the same quality and service as we do.

 FEEDBACK 
 
1.If you are satisfied with our products and services, please leave your positive feedback of 5 stars . And 5 stars for the detailed rating of your order. We will of course give your positive feedback.
2. If you don't satisfied our porducts, please contact us before you leave negative feedback. We guarantee we will 100% solve any problem for you.
 
 SHIPPING 
 
1.Preparing Time: we need 3-7 working days to prepare your order, Ignoring how many  days of processing remains.
2. There is no limitied Order/Value in our store. We offer free shipping worldwide for any quantity and any value
3. APO/FPO/DPO Shipping
We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered.
 
 REFOUND & EXCHANGE 
 
We have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your information carefully before buying (a size measurement will be show below each items).
Attention: we can not accept modifying or canceling after your order has been shipped.
The following information is required when you reflect the problem:
---Order number
---Image/video of the defective products.
If you have any question, please feel free to contact us!
 OUR GUARANTEE 
If you are not 100% satisfied with the quality of your purchase, you can return or exchange your items within 30 days from the delivered date.
Request:
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.

3. Return shipping fee was paid by buyer.

Aliexpress Local Return Service
About free return service.
1.Please openthe dispute first .
2.Choose 15 days free return and refund service.
3.Choose Reason: no reason.
You can go to the post office tosend back the productswith out paying any fees.(Transportation expenses payment method: choose the recipient to pay)
Service supported countries: USA, Canada, Australia, UK, France, Spain, Germany, Russia, Brazil, Israel, South Korea, Saudi Arabia, UAE, Poland, Netherlands, Italy.
Attention:
Delivery of damaged goods, or goodsnot corresponding to the order, cannot be refunded. Please contact customer service for damaged goods.


Return and Refund Policies 

  • At bassoandbrooke.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at cs@bassoandbrooke.com you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at bassoandbrooke.com is free, according to the aforementioned conditions, there is no supply charge.

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at cs@bassoandbrooke.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform bassoandbrooke.com  by email, sending your return request to cs@bassoandbrooke.com must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. bassoandbrooke.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at cs@bassoandbrooke.com

 

1. Hvordan kender jeg min størrelse? 

Størrelsesdetaljerne for hvert produkt er tilgængelige på produktsiden. Vi leverer et omfattende størrelsesdiagram, der hjælper dig med at finde den perfekte pasform. Hvis du har yderligere spørgsmål om størrelse, tøv ikke med at nå ud til os på info@bassoandbrooke.com. Vores team hjælper dig gerne.

2. Hvordan kan jeg afgive en ordre på Basso og Brooke? 

At placere en ordre på Basso og Brooke er enkel og praktisk. Følg disse trin:

  • Gennemse vores websted, og vælg de ønskede varer ved at tilføje dem til din indkøbskurv.
  • Når du er færdig med at shoppe, skal du fortsætte til kassen.
  • Giv din forsendelsesadresse og betalingsoplysninger for at gennemføre ordren.

3. Hvilke betalingsmetoder accepterer du? 

Basso og Brooke Accepterer forskellige betalingsmetoder, herunder kredit-/betalingskort (Visa, MasterCard, American Express), PayPal og andre sikre online betalingsmuligheder. Vær sikker på, at dine betalingsoplysninger håndteres med den største sikkerhed og privatliv.

4. Hvad er forsendelsesmulighederne og leveringstiderne?

Forsendelse er GRATIS De estimerede Leveringsdato er angivet for hvert produkt. Leveringstider afhænger af håndteringstid og transporttid for hvert produkt. Håndtering og transportdage henviser til arbejdsdage, eksklusive weekender og helligdage.

5. Kan jeg spore min ordre? 

Ja, du kan spore din ordre Basso og Brooke. Når din ordre er sendt, giver vi dig et sporingsnummer. Du kan bruge dette sporingsnummer til at overvåge status og placering af din pakke, indtil den når dit dørtrin.

6. Tilbyder du international forsendelse?

 Ja, Basso og BrookeTilbyder international forsendelse til forskellige lande. Under kassen kan du vælge dit land til forsendelse, og de gældende forsendelsesgebyrer og estimerede leveringstider vises.

7. Hvad er din returpolitik? 

Vi vil have dig til at være helt tilfreds med dit køb fra Basso og Brooke. Hvis du af en eller anden grund ikke er tilfreds med din ordre, kan du returnere den inden for 30 dage efter modtagelse af pakken. Varen skal være ubrugt i sin oprindelige tilstand og med alle tags intakte. Se siden Return and Refuss for detaljerede instruktioner om returprocessen.

8. Hvordan kontakter jeg kundesupport? 

Vores kundesupportteam er her for at hjælpe dig med eventuelle forespørgsler eller bekymringer. Du kan nå os gennem følgende kanaler:

  • E -mail: info@bassoandbrooke.com 
  • telefon✆: +351 926 173 093 (mandag til fredag, 9:00 - 17:00 GMT)
  • Live chat: tilgængelig på vores hjemmeside i åbningstider.

9. Kan jeg annullere eller ændre min ordre, efter at den er placeret? 

Vi sigter mod at behandle ordrer hurtigt for at sikre rettidig levering. Hvis du ønsker at annullere eller ændre din ordre, skal du kontakte vores kundesupportteam så hurtigt som muligt. Vi vil gøre vores bedste for at imødekomme din anmodning, men bemærk, at når en ordre er sendt, er det muligvis ikke muligt at foretage ændringer.

10. Er der nogen tilbud eller rabatter til rådighed? 

Basso og Brooke tilbyder regelmæssigt kampagner og rabatter på forskellige varer. Sørg for at abonnere på vores nyhedsbrev og følg os på sociale medier for at holde dig opdateret om de seneste tilbud og særlige tilbud.

 Basso og Brooke, vi stræber efter at levere enestående service og førsteklasses produkter. Hvis du har andre spørgsmål, der ikke er dækket af denne FAQ, skal du ikke tøve med at komme i kontakt med vores kundesupportteam. Glad shopping!