Fashion Couple Jewelry Lovers Rings Women's Black Zircon Engagement Ring Set Men's Stainless Steel Wedding Band Anniversary Gift
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Welcome to my shop !!!
Ring jewelry brand new, handmade master jeweler. project after fine polishing.
100% New And High Quality, Fast shipping, Best Price
Welcome wholesale at any time.
Product Features:
Brand: 100% New
Style: Fashion, Romantic,Couple Rings
Metal: men:Stainless Steel / women :Zinc Alloy
Size(US):5-12#
(Note:dear friend, please see the size chart and check which is suit for you dear,please leave us a note ,thanks)
Color: As show in the picture
Quantity: 1pc Men RingOr 2Pcs/set Women Ring
Occasion: Wedding / Engagement / Anniversary / Party Suitable for any season.
Notes:
Due to the difference between different monitors, the picture may not reflect the actual color of the item.
The Production Process is Plated,please check if it is suit for you before you placed the order dear, thanks
Please allow slight (±1cm)manual measurement deviation for the data.
Eternity Rings, Promise Rings, Wedding Bands, Bridal Sets ,Anniversary Rings, Engagement Rings![](https://ae01.alicdn.com/kf/H5e642d263c3e412aa4df5c03d25fa2c8V.jpg)
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About Shipping
A. We generally ship within 1-3 business days of receiving your payment. We usually ship by China Post Air Mail. If you want other express like: YANWEN, EUB, DHL, EMS, etc, please contact us before biding.
YANWEN delivery time is about 35-60 days; EUB is about 15-35 days; DHL and EMS is about 7 -15 days
B Please leave us a message to tell us the model you want, we will send the goods to you according to your details, or we will send it randomly.
C. Submit the complete correct address and phone number and we will be willing to calculate the shipping cost for you. Mixed colors and models are welcome in our store. We will do combined shipping for you. We accept drop shipping. The best price will be preferred.
D. We are not responsible for any customs or import taxes.
All emails will be answered within 1 business day normally expected major holidays (reply within 48 hours). If you do not receive our reply, please resend your email and we will reply to you as soon as possible. Serious Buyer Only! Please bid only if you agree to all the terms.
Return and refund
A. The buyer must present the evidence of the problem in the items.
B If you are not satisfied with your purchase, you can exchange the item. The buyer is responsible for all additional shipping costs.
C. The buyer must contact us within 3 business days if they wish to exchange defective or incorrectly shipped items.
D. We abide by all AliExpress-related resend and refund rules. Please, do not worry.
By Feedfack
A. Your satisfaction is our goal! Giving negative or neutral feedback is very serious attitude and we make sure that we can resolve your problem before leaving negative feedback. We sincerely hope that you will like our items and enjoy our service. We look forward to your positive feedback.
B If products pictures are attached when leaving positive feedback to us, you will get a lovely free gift (please contact me for free gift in your next order) Thank you very much!
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Return and Refund Policies
- At bassoandbrooke.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at cs@bassoandbrooke.com you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at bassoandbrooke.com is free, according to the aforementioned conditions, there is no supply charge.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at cs@bassoandbrooke.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform bassoandbrooke.com by email, sending your return request to cs@bassoandbrooke.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. bassoandbrooke.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at cs@bassoandbrooke.com
1. ¿Cómo sé mi tamaño?
Los detalles de tamaño para cada producto están disponibles en la página del producto. Proporcionamos una tabla de tamaño integral para ayudarlo a encontrar el ajuste perfecto. Si tiene más preguntas sobre el tamaño, no dude en comunicarse con nosotros en info@bassoandbrooke.com. Nuestro equipo estará encantado de ayudarlo.
2. ¿Cómo puedo hacer un pedido en Basso y Brooke?
Haciendo un pedido en Basso y Brooke es simple y conveniente. Sigue estos pasos:
- Explore nuestro sitio web y seleccione los artículos deseados agregándolos a su carrito de compras.
- Una vez que haya terminado de comprar, continúe a la página de pago.
- Proporcione su dirección de envío y detalles de pago para completar el pedido.
3. ¿Qué métodos de pago acepta?
Basso y Brooke Acepta varios métodos de pago, incluidas las tarjetas de crédito/débito (Visa, MasterCard, American Express), PayPal y otras opciones de pago seguras en línea. Tenga la seguridad de que su información de pago se maneja con la máxima seguridad y privacidad.
4. ¿Cuáles son las opciones de envío y los tiempos de entrega?
El envío es GRATIS El estimado La fecha de entrega está indicada para cada producto. Los tiempos de entrega dependen del tiempo de manejo y el tiempo de transporte de cada producto. Los días de manejo y transporte se refieren a los días hábiles, excluyendo los fines de semana y las vacaciones.
5. ¿Puedo rastrear mi pedido?
Sí, puede rastrear su pedido en Basso y Brooke. Una vez que se envíe su pedido, le proporcionaremos un número de seguimiento. Puede usar este número de seguimiento para monitorear el estado y la ubicación de su paquete hasta que llegue a su puerta.
6. ¿Ofrecen envío internacional?
Sí, Basso y BrookeOfrece envío internacional a varios países. Durante el proceso de pago, puede seleccionar su país para el envío, y se mostrarán las tarifas de envío aplicables y los tiempos de entrega estimados.
7. ¿Cuál es su política de devolución?
Queremos que esté completamente satisfecho con su compra de Basso y Brooke. Si, por algún motivo, no está satisfecho con su pedido, puede devolverlo dentro de los 30 días posteriores a la recepción del paquete. El artículo no debe usarse, en su condición original y con todas las etiquetas intactas. Consulte nuestra página de devoluciones y reembolsos para obtener instrucciones detalladas sobre el proceso de devolución.
8. ¿Cómo me pongo en contacto con la atención al cliente?
Nuestro equipo de atención al cliente está aquí para ayudarlo con cualquier consulta o inquietud. Puede comunicarse con nosotros a través de los siguientes canales:
- Correo electrónico: info@bassoandbrooke.com
- Teléfono✆: +351 926 173 093 (lunes a viernes, 9:00 a.m. a 5:00 p.m. GMT)
- Chat en vivo: disponible en nuestro sitio web durante el horario comercial.
9. ¿Puedo cancelar o modificar mi pedido después de que se haya realizado?
Nuestro objetivo es procesar pedidos rápidamente para garantizar la entrega oportuna. Si desea cancelar o modificar su pedido, comuníquese con nuestro equipo de atención al cliente lo antes posible. Haremos todo lo posible para acomodar su solicitud, pero tenga en cuenta que una vez que se envíe un pedido, es posible que no sea posible hacer cambios.
10. ¿Hay alguna promoción o descuento disponible?
Basso y Brooke Ofrece regularmente promociones y descuentos en varios artículos. Asegúrese de suscribirse a nuestro boletín y seguirnos en las redes sociales para mantenerse actualizados sobre las últimas ofertas y ofertas especiales.
En Basso y Brooke, nos esforzamos por proporcionar un servicio excepcional y productos de primer nivel. Si tiene alguna otra pregunta que no esté cubierta en estas preguntas frecuentes, no dude en ponerse en contacto con nuestro equipo de atención al cliente. ¡Feliz compra!