色: 8cm開いた靴のみ
靴のサイズ: 4

Estimated Delivery: -

30 Days Easy Return


Return and Refund Policies 

  • At bassoandbrooke.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at cs@bassoandbrooke.com you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.



The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at bassoandbrooke.com is free, according to the aforementioned conditions, there is no supply charge.

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at cs@bassoandbrooke.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform bassoandbrooke.com  by email, sending your return request to cs@bassoandbrooke.com must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. bassoandbrooke.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at cs@bassoandbrooke.com



各製品のサイジングの詳細は、製品ページで入手できます。完璧なフィット感を見つけるのに役立つ包括的なサイズチャートを提供します。サイジングについてさらに質問がある場合は、遠慮なく私たちに連絡することをお勧めします info@bassoandbrooke.com。私たちのチームは喜んでお手伝いします。


注文します バッソとブルック シンプルで便利です。次の手順を実行します:

  • 当社のウェブサイトを閲覧し、ショッピングカートに追加して、目的のアイテムを選択してください。
  • 買い物が終わったら、チェックアウトページに進みます。
  • 注文を完了するには、配送先住所と支払いの詳細を提供します。


バッソとブルック クレジット/デビットカード(Visa、MasterCard、American Express)、PayPal、その他の安全なオンライン支払いオプションなど、さまざまな支払い方法を受け入れます。お支払い情報は最大限のセキュリティとプライバシーを備えて処理されているため安心してください。


配送はです 無料 推定 配送日は、各製品の指定されています。配送時間は、各製品の取り扱い時間と輸送時間に依存します。取り扱いと輸送日は営業日を指します、 週末と休日を除く。


はい、注文を追跡できます バッソとブルック。ご注文が発送されたら、追跡番号を提供します。この追跡番号を使用して、玄関に到達するまでパッケージのステータスと場所を監視できます。


 はい、 バッソとブルックさまざまな国に国際配送を提供します。チェックアウトプロセス中に、お住まいの国を選択できます。該当する配送料と推定配送時間が表示されます。


私たちはあなたがあなたの購入に完全に満足してほしい バッソとブルック。何らかの理由で注文に満足していない場合、パッケージを受け取ってから30日以内に返品することができます。アイテムは、元の状態で、すべてのタグがそのまま使用されていない必要があります。返品プロセスに関する詳細な手順については、返品および払い戻しページを参照してください。



  • Eメール: info@bassoandbrooke.com 
  • 電話✆:+351 926 173 093(月曜日から金曜日、午前9時から午後5時GMT)
  • ライブチャット:営業時間中に当社のウェブサイトで入手できます。




バッソとブルック 定期的にさまざまなアイテムのプロモーションと割引を提供しています。必ずニュースレターを購読し、ソーシャルメディアでフォローして、最新の取引や特別オファーについて最新情報を入手してください。