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Short Prom Dresses Graduation V-Neck White Blue Flowers Real Photos Party Formal Gown YOUXI

$78.99
$88.60
Color: MULTI
US Size: 6

Estimated Delivery: -

FREE SHIPPING
30 Days Easy Return
SUPPORT 24/7
SECURED PAYMENTS

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Photo Show__________________________________



Color Chart __________________________________



Size Chart_____________________________________


How To Measure ___________________________


A perfect-fitting dress starts with perfect measurements. Before ordering a made-to-measure dress from us, we strongly encourage finding a professional local tailor who can help you measure accurately. Here, we'll show you which measurements are needed and how to correctly take them. Warning: measuring yourself at home is trickier than you think! For best results, always have your measurements taken by a professional local tailor.


 

Shipping__________________________________________

 
1). Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days upon receipt of payment.
2). Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation .
3). You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
4). As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer.
5). We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force majeure reasons.
6). For package missed on the way to the destination, we would try our best to contact with the express company and update the latest information for you. However, there may be some delayed reply because of the time difference.
 

Return&Refund____________________________________________

 
** If we send the wrong style or the wrong color, we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.
** If the items can`t meet your need, we can also accept your return. The courier service freight should be paid by buyer.
 
Return Notes:
1. If you need some of the goods returned, please be sure to keep return goods and accessories intact.
2. You need to take all the necessary logistics costs returns. Buyers are responsible for return shipping with proper packaging.
3. Before returning items, please make sure you get our (the seller`s) return address. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
4. If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance.
5. The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors,please contact us before you place the order.
6. If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.

Selle Promise

 
** We guarantee that the goods have subject to rigorous quality checks to ensure that the goods you receive with good quality.All items are professionally packed with great care to ensure safe delivery.
** If there is product quality, or parts incomplete so long as you are able to present the relevant explanatory materials, we will provide you with return service.
** Responding every single problem that you met in short time ASAP and do everything in reach to solve them ,do our best to let every customer be satisfied with our items and service.
** Being totally honest with everything you want to know, no lies between seller and customer.
 

Feedback____________________________________________

 
** We deeply hope that you are pleased with your purchase from us.
** Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute.
** Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you.
** Our job is to make your purchasing be a worry-free experience. Thank you!
 

Hope You Enjoy Your Shopping!!



Return and Refund Policies 

  • At bassoandbrooke.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at cs@bassoandbrooke.com you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at bassoandbrooke.com is free, according to the aforementioned conditions, there is no supply charge.

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at cs@bassoandbrooke.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform bassoandbrooke.com  by email, sending your return request to cs@bassoandbrooke.com must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. bassoandbrooke.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at cs@bassoandbrooke.com

1. Como posso saber meu tamanho? 

Os detalhes de tamanho de cada produto estão disponíveis na página do produto. Fornecemos uma tabela de tamanhos abrangente para ajudá-lo a encontrar o ajuste perfeito. Se você tiver mais dúvidas sobre o tamanho, não hesite em entrar em contato conosco pelo e-mail info@bassoandbrooke.com . Nossa equipe terá prazer em ajudá-lo.

2. Como posso fazer um pedido no Basso e Brooke? 

Fazendo um pedido em Basso e Brooke são simples e convenientes. Siga esses passos:

  • Navegue pelo nosso site e selecione os itens desejados adicionando-os ao carrinho de compras.
  • Depois de terminar a compra, vá para a página de finalização da compra.
  • Forneça seu endereço de entrega e detalhes de pagamento para concluir o pedido.

3. Quais métodos de pagamento você aceita? 

Basso e Brooke aceitam vários métodos de pagamento, incluindo cartões de crédito/débito (Visa, MasterCard, American Express), PayPal e outras opções seguras de pagamento online. Tenha certeza de que suas informações de pagamento serão tratadas com a máxima segurança e privacidade.

4. Quais são as opções de envio e prazos de entrega?

O envio é GRÁTIS A estimativa a data de entrega é indicada para cada produto . Os prazos de entrega dependem do tempo de manuseio e tempo de transporte de cada produto. Os dias de manuseio e transporte referem-se a dias úteis, excluindo fins de semana e feriados.

5. Posso rastrear meu pedido? 

Sim, você pode rastrear seu pedido em Basso e Brooke . Assim que seu pedido for despachado, forneceremos um número de rastreamento. Você pode usar esse número de rastreamento para monitorar o status e a localização do seu pacote até que ele chegue à sua porta.

6. Vocês oferecem frete internacional?

 Sim, Basso and Brooke oferece remessa internacional para vários países. Durante o processo de finalização da compra, você pode selecionar seu país para envio, e as taxas de envio aplicáveis ​​e os prazos de entrega estimados serão exibidos.

7. Qual é a sua política de devolução? 

Queremos que você fique totalmente satisfeito com sua compra em Basso e Brooke . Se, por qualquer motivo, você não estiver satisfeito com seu pedido, poderá devolvê-lo no prazo de 30 dias após o recebimento do pacote. O item deve estar sem uso, em sua condição original e com todas as etiquetas intactas. Consulte nossa página Devoluções e Reembolsos para obter instruções detalhadas sobre o processo de devolução.

8. Como entro em contato com o suporte ao cliente? 

Nossa equipe de suporte ao cliente está aqui para ajudá-lo com qualquer dúvida ou preocupação. Você pode entrar em contato conosco pelos seguintes canais:

  • E-mail: info@bassoandbrooke.com
  • Telefone✆: +351 926 173 093 (de segunda a sexta, das 9h00 às 17h00 GMT)
  • Chat ao vivo: Disponível em nosso site durante o horário comercial.

9. Posso cancelar ou modificar meu pedido depois de realizado? 

Nosso objetivo é processar pedidos rapidamente para garantir a entrega pontual. Se desejar cancelar ou modificar seu pedido, entre em contato com nossa equipe de suporte ao cliente o mais rápido possível. Faremos o possível para atender à sua solicitação, mas observe que, uma vez enviado o pedido, talvez não seja possível fazer alterações.

10. Existem promoções ou descontos disponíveis? 

Basso e Brooke oferecem regularmente promoções e descontos em diversos itens. Certifique-se de assinar nossa newsletter e nos seguir nas redes sociais para se manter atualizado sobre as últimas promoções e ofertas especiais.

No Basso e Brooke , nos esforçamos para fornecer serviços excepcionais e produtos de primeira linha. Se você tiver alguma outra dúvida não abordada neste FAQ, não hesite em entrar em contato com nossa equipe de suporte ao cliente. Feliz compras!